Course
Professional boundaries (LMN1B_L1_boundaries)
L1_NDIS Ignite: Frontline Fundamentals
Professional boundaries (LMN1B_L1_boundaries)

Clear boundaries are what turn good intentions into safe, professional practice.

After this lesson, you will:

  • Explain why professional boundaries exist and who they protect
  • Name the six most common types of boundary crossing in disability support
  • ...
Preventing harm: What goes wrong and why (LMN3a_L1_risk)
L1_NDIS Ignite: Frontline Fundamentals
Preventing harm: What goes wrong and why (LMN3a_L1_risk)

Small warning signs become serious harm when nobody acts.

After this lesson, you will be able to:

  • Understand how isolation, power, and broken systems create danger
  • Recognise that abuse is not always obvious. Neglect, poor practice, and inaction can...
Shift notes (LMN4C_L1_Docs)
L1_NDIS Ignite: Frontline Fundamentals
Shift notes (LMN4C_L1_Docs)

What you write today becomes the support someone relies on tomorrow.

After this lesson, you will:

  • Understand why detailed shift notes matter
  • Know what to include (and what not to)
  • Write notes using Observed / Did / Said / Outcome
  • Avoid common mistakes...
What is positive behaviour support and why do we need restrictive practices? (LMN5a_L1_PBS)
A$49.95
L1_NDIS Ignite: Frontline Fundamentals
What is positive behaviour support and why do we need restrictive practices? (LMN5a_L1_PBS)

Positive Behaviour Support isn't about changing people, it's about changing the conditions around people so they have the best opportunity to succeed.


Every behaviour happens for a reason. Every interaction is an opportunity to build skills,...

What is Positive behaviour support and why do we need restrictive practices? (clone) (LMN5a_L1_PBS-clone)
A$49.95
L1_NDIS Ignite: Frontline Fundamentals
What is Positive behaviour support and why do we need restrictive practices? (clone) (LMN5a_L1_PBS-clone)

Section 9 of the NDIS Act 2013 defines a restrictive practice as 

‘any practice or intervention that has the effect of restricting the rights or freedom of movement of a person with disability’.


By the end of this online module and face to face...

Building rapport (MLN1C_Rapport_L1)
L1_NDIS Ignite: Frontline Fundamentals
Building rapport (MLN1C_Rapport_L1)

Rapport. How safety feels.

After this lesson, you will:

  • understand what rapport is and why it matters in disability support
  • be able to identify everyday behaviours that build trust, and
  • recognise common mistakes that damage rapport.


This is a skill,...

What is empathy (and why it matters in disability support) (MLN1d_L1_empathy)
L1_NDIS Ignite: Frontline Fundamentals
What is empathy (and why it matters in disability support) (MLN1d_L1_empathy)

This micro-learning course helps frontline disability support workers understand what empathy really is and how to use it in everyday NDIS support. The course highlights how empathy improves safety, trust, and quality of life for people with...

Culture - understanding the identity of the person you support (MLN1e_L1_Culture)
L1_NDIS Ignite: Frontline Fundamentals
Culture - understanding the identity of the person you support (MLN1e_L1_Culture)

How cultural respect and safety is experienced.

After this lesson, you will:

  • recognise when your own assumptions are shaping support decisions,
  • reflect on how your behaviour influences the person’s experience, and
  • adjust your behaviour and...
Supported decision making (MLN1F_L1_decisions)
L1_NDIS Ignite: Frontline Fundamentals
Supported decision making (MLN1F_L1_decisions)


Supported decision making is an approach that enables individuals, particularly those with disabilities, to make their own decisions with the assistance of others.


It emphasises the importance of providing support rather than someone else doing...
Ignite - your work matters (MLN1_L1_NDIS)
A$19.00
L1_NDIS Ignite: Frontline Fundamentals
Ignite - your work matters (MLN1_L1_NDIS)

The purpose of this module is to remind you that your role is not just a job. It’s about supporting real people to live real lives, have goals and dreams, and be treated with dignity.


This isn't the type of job where a bad day doesn't really...

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