Rapport. How safety feels.

After this lesson, you will:

• understand what rapport is and why it matters in disability support
  
• be able to identify everyday behaviours that build trust, and
• recognise common mistakes that damage rapport.
  

This is a Skill. Not a Personality Trait.

Rapport can be learned and improved.

You do not need to be naturally outgoing to be good at this.

Duration 

12 min (approx)