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L1_NDIS Ignite: Frontline Fundamentals

Building rapport (MLN1C_Rapport_L1)


Description

Rapport. How safety feels.

After this lesson, you will:

  • understand why building rapport is an essential safety tool,
  • be able to identify everyday behaviours that build trust, and
  • recognise habits that damage rapport.

Duration 

12 min (approx)

Content
  • Building rapport overview
  • Building rapport in action
  • Check your understanding - scenarios
  • Check your understanding - quick quiz
  • Self-reflection questions
Completion rules
  • All units must be completed
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