Leading with rights and respect

Every person supported under the NDIS holds the same human rights as anyone else.

The right to: 

• safety,
• respect,
• privacy,
• independence, and
• dignity.

As a frontline leader, you:

• are the gatekeeper of these rights.
• protect and promote them on every shift. 
• influence how policies become practice and
• how staff translate values into behaviour.

When leaders model respect and fairness, teams follow.

When you act quickly on concerns, participants feel safe. And 

When you encourage choice and control, participants grow in confidence and independence.

By the end of this module, you’ll not only understand Core Module 1 of the Practice Standards, but you will be able to bring them to life through coaching, supervision, and culture.

Learning outcomes

• Explain the purpose of the NDIS Practice Standards (Rights and Responsibilities) and how they protect participant rights.
• Support staff to respect participant culture, values, and identity through inclusive and responsive supervision.
• Ensure privacy, dignity, and confidentiality are maintained in all service environments and documentation.
• Identify and act on any signs of abuse, neglect, exploitation, or discrimination and lead a transparent reporting culture.
• Embed rights and respect into team routines, supervision, and quality systems to demonstrate compliance during audits.
• Evidence how you and your team have met the practice standard