In today’s evolving NDIS landscape, quality isn’t just a buzzword. It’s a promise to every person who entrusts us with their support.

This course is your foundation for understanding what it truly means to be a quality service provider under the NDIS.

Whether you're an Owner, board member, exec, or senior leader, your decisions shape the safety, wellbeing, and trust of the people you support. That’s why understanding governance, managing risk, ensuring compliance, and applying ethical thinking are not optional. They’re essential.

In this course, you will:

• Explore the core responsibilities of NDIS service governance.

• Understand how to build a proactive, risk-aware culture.

• Translate compliance from “rules” into daily practices that protect people.

• Strengthen your confidence in making ethical decisions—especially when the right answer isn’t obvious.

Why it matters:

NDIS participants deserve more than minimum standards.

They deserve services that are transparent, responsive, and grounded in both integrity and accountability. This course gives you the tools to lead that standard from the front.

Let’s move beyond the checklist and into leadership that changes lives.

This content has been developed for learning and reflection purposes only. It has not been created by legal professionals and should not be considered formal legal, clinical, or compliance advice.

If you are making decisions that affect people’s rights, responsibilities, or safety, please seek professional guidance or refer to the relevant legislation, standards, or policies.

This learning space acknowledges the enduring knowledge systems of Aboriginal and Torres Strait Islander Peoples.